Listening Skills Training
Want to know what your customers and colleagues really think about your business? Learn to listen. Not as easy as it sounds.
Focus groups needn’t be expensive and will deliver valuable insights into your business.
It can be all to easy to fall into the trap of assuming you already know what customers and colleagues think and that listening is a luxur. However the value of re-connecting with the people at the heart of your organisation should not be underestimated. It can help you to re-assess your priorities and clarify your direction.
If you want to really understand what is going on in your business, I can train you and your team to listen and facilitate focus groups, if needed.
Contact me today if you’d like to learn to listen